Privacy Policy
The following Privacy Policy governs how Opal Labs Inc. ("Opal Labs") handles and protects your personal information. You should read it in conjunction with our Terms of Use, which together, form our contractual relationship. By using Opal, you agree to this Privacy Policy, and any revisions made to this Privacy Policy.
Collection and Use of Personal Information
Opal Labs collects personally identifiable information when you register to use Opal or from user surveys.
What we Collect
When you register for Opal, we ask for your name, email address, location, company title, company department, bio, and interests.
When you choose to donate to an Opportunity, we collect your name, billing address, and credit card information.
How we Use It
Opal Labs uses your personal information for the following general purposes: to match you with relevant data on Opal, product and service improvements, or to contact you.
Opal Labs uses your credit card and billing information for any donations you are giving and for credit card authentication (see "Credit Card Information" below).
We use non-personally identifiable information and certain technical information about your computer in order to operate, maintain, and manage Opal.
Information Sharing and Disclosure
Opal Labs will never sell, rent or otherwise disclose any of your personal information, including your email address, to any third party, unless:
- To provide products or services that you have specifically requested;
- You have given us prior written consent to do so;
- To investigate, prevent, or take action regarding any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Opal Labs Terms of Use, or if otherwise required by law;
- For the performance of our operations, such as hosting services or collection of your account;
- If Opal Labs is acquired by or merged with another company. In this event, Opal Labs will notify you by email or by putting a prominent notice on Opal before any information about you is transferred and becomes subject to a different privacy policy.
Cookies
A cookie is a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website’s computers and are stored on your computer's hard drive. Opal Labs uses cookies to record current session information and our cookies generally last two weeks. You are required to log-in to your Opal account after a two-week period of time has elapsed to protect you against others accidentally accessing the content of your account. Four devices can be logged into your account at once (home, work, mobile, iPad) and the two week cookie session applies for each. You are responsible for ensuring that your account is protected (by logging off, etc.) and that your password is kept confidential.
Information Storage
All information you provide to us is stored on secure servers that are protected in secure facilities including firewall protection. Opal Labs has implemented such technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance security as new technology becomes available.
For transmitting your personal information to us, we use a 128/256 bit SSL certification that encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorized use.
While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do this at your own risk.
Your Opal account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining its confidentiality. Please advise us your Community Manager immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.
Credit Card Information
All donations are made through a third party, Global Giving. We collect your credit card information and pass that through an API to this third party who processes payment and allocates the donation to the correct organization.
For more information on Global Giving, please visit their website: http://www.globalgiving.org/
For information regarding their privacy policy, please see: http://www.globalgiving.org/aboutus/privacypol.html
If you feel you have been charged incorrectly on your credit card by Global Giving, please contact us immediately via the “Contact Us” link in the Opal footer or email us at hello@ouropal.com. While we cannot credit your account for any incorrect charge (credits can only be issued by Global Giving), we will investigate the issue immediately.
Ability to Edit Your Account
You can log-in to your account to update your personal data or password. All information is password-protected so no one can access the information but you. You may cancel your account at any time by contacting your Community Manager.
Changes to This Privacy Policy
From time to time, Opal Labs will review and may edit this policy in accordance with potential changes to our business or as may be required by law. We reserve the right to change this Privacy Policy at any time without notice to you.
Children's Online Privacy Protection
Opal is not intended, designed for, or directed to children under the age of 18, and we will not intentionally collect or maintain information about anyone under the age of 18. If it comes to our attention that we have received personal information about anyone under the age of 18, such information will be immediately deleted from our records.
Anti-Spam Policy
Opal Labs has a no-tolerance spam policy. Any user found to be using Opal for spam will be immediately cut-off from use of the product. If you know of or suspect any violators of this policy, please notify us immediately via the "Contact Us" link in the footer or email us at hello@ouropal.com.
Contacting Opal Labs
If you have any questions regarding this Privacy Policy or Opal, please contact us via the "Contact Us" link in the footer, or email us at hello@ouropal.com.
Further Resources
You can obtain further information on internet privacy and data protection from the Federal Trade Commission at: http://www.ftc.gov/bcp/menus/consumer/tech.shtm.
© 2011 Opal Labs Inc. All Rights Reserved.